Envisioning the Future of the Immigrant-Serving Sector

This resource is a research report published in 2023 by World Education Services and the Association for Canadian Studies and the Metropolis Institute.

In January 2021, the Association for Canadian Studies and Metropolis Institute began researching the Canadian immigrant-serving sector to discover how to strengthen the sector to be more responsive, collaborative, innovative, and sustainable. We identified actionable solutions by engaging service providers, newcomers, policymakers, employers, and settlement sector stakeholders through a mixed-method research approach which involved conducting surveys, facilitating focus group discussions and key informant interviews, and publishing several reports on our findings. We organized two pilot projects to create solutions for predominant challenges based on the needs we uncovered through our research: Digital Champions: A Digital Inclusion pilot project for the Canadian Settlement Sector; and Funding Diversification: A Community of Practice. Click here to access this resource and to read more.

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