Service Providers' Directories

Occupational Stress Reactions

Frontline social workers are affected by empathetic engagement with traumatized clients and their reports of traumatic experience. Information and resources on how to address these issues would contribute to the improved self-care of frontline workers and will result and better quality of services in the long run. 

The presentation provided at the link outlines some basic strategies for frontline workers about how to cope with work related stress and traumatic experiences. 

Talk About : Promising Practices in Newcomer Clients Services Area

Toronto is the prime destination for newcomers in Canada and more Syrian newcomers settled in Toronto during the Syrian refugees’ resettlement initiative. Many of the agencies from different sectors have adopted specific strategies and approaches to better serve their newcomer clients. A majority of mentioned strategies and approaches are successful but remain within the usage domain of mentioned agencies.